As airports try to improve the speed of security checks and waiting times at the passport controls Munich Airport is trailing a new passenger service.
The experiment is for non-Schengen passengers departing from Terminal 1 in an initial 60-day trial period.
Called ‘Express Queue’ reservation system, the airport aims to manage passenger flows more effectively, thus reducing waiting times.
Air travellers departing for destinations in non-Schengen countries have the option to secure a 30-minute window for access to security checkpoints and passport control, free of charge. Passengers can book an ‘Express Queue’.
The service is available daily from 06:00 to 15:00 (local) at the security checkpoints in departure areas B and C of Terminal 1. The last available slot is no later than 90 minutes before departure time.
After going through check-in, passengers wishing to use ‘Express Queue’ must turn up at the Express Queue entrance in front of the security checkpoint within their time slot. By scanning the QR code on their booking confirmation, they then go straight to the security checkpoint via a separate entrance. The same QR code also provides fast-track access to passport control.
The results of the programme should be available early next year.
www.munich-airport.com/express-queue
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