British Airways has been forced to cancel flights at Heathrow's Terminal 5 over the Easter period due to strike action by security workers.
The airline is expected to cancel up to 32 flights a day up until Sunday 9 April (Easter Sunday).
More than 1,400 security guards who are employed by Heathrow Airports Ltd (HAL) at Terminal 5 are expected to take part in the ten-day walkout in a row over pay, the Unite union said.
Rory Boland, Editor of Which? Travel, said: "British Airways' decision to cancel flights as a result of strike action at Heathrow will be hugely disappointing for customers, whose Easter travel plans could be affected. British Airways must ensure it is fulfilling its legal obligations to its passengers and, as it promised, offer passengers the choice of a refund or of being rerouted – even if this means buying them a ticket with a rival carrier."
"While Heathrow has put contingency measures in place, further disruption to flights can't be ruled out. In the event of further cancellations or delays, airlines must ensure travellers are aware of their rights to assistance.”
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www.heathrow.com
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