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Article from TNU JULY 2023

Paris for the World Airline Awards

The 2023 World Airline Awards were announced in a gala ceremony held in the iconic Air and Space Museum at the Paris Air Show.

For the fifth time Singapore Airlines has been voted the World’s Best Airline.
 
More than 350 guests attended the event from airlines across the world, with a large number of airline CEOs, Presidents and Senior Management present to accept their awards.

Widely regarded as ‘the Oscars of the aviation industry’, the World Airline Awards began in 1999, and remain totally independent and impartial with all of the customer survey costs and awards event paid by the organisers, Skytrax.

The seven times winner of the prestigious Airline of the Year award, Qatar Airways, was ranked No 2 in the world for 2023, with ANA All Nippon Airways in third place, Emirates fourth, and Japan Airlines in fifth position, out of more than 325 airlines included in the survey results.

In what was a difficult year for air carriers following the pandemic Singapore Airlines achievement was extraordinary.  Edward Plaisted of Skytrax said: “It is a fabulous achievement for Singapore Airlines to achieve this World’s Best Airline title for 2023. Singapore Airlines achieved excellent results in many of the award categories, with the highlight being recognition of their First Class cabin as the World’s Best First Class. We congratulate Singapore Airlines on this success which should be a source of great pride and satisfaction for the airline management and staff.”

Plaza Premium maintained its winning status by collecting the award as the World’s Best Independent Airport Lounge operator. The Plaza Premium lounge at Rome’s Fiumicino Airport which ranked No 1 in 2023, and Plaza Premium also had two other lounges featured in the Top 10 ranking.

A new award was introduced in 2023, for the World’s Most Family Friendly Airline, this being won by Air Canada. This award includes family seating policies, dedicated family check-in facilities, priority boarding, children’s meals, children’s amenities / toys / activity packs, child specific onboard entertainment, free checked luggage and policies for carrycot / pushchairs, and the standard of service assistance from ground staff and cabin crew during the travel experience.

The UK airlines did not fare well with TUI picking up and accolade in third place in the World’s Best Leisure Airline category, but British Airways only in 18th place when it came to the World’s Top Airlines 2023.

www.worldairlineawards.com/about-us

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