+ New boss for Heathrow

It’s goodbye to John Holland-Kaye, for nearly ten years CEO of Heathrow, Europe’s largest airport, and Britain’s major commercial gateway.

The new man in charge is Thomas Woldbye, currently the boss of Copenhagen Airport, since 2011.

Prior to his role at Copenhagen Airport, he spent 27 years at Møller-Mærsk, leading the global shipping and ferry divisions, working in several different countries around the world and delivering significant success in complex operating environments while building up expertise in process efficiency.

Holland-Kaye will remain in post keeping the airport focussed on delivering excellent passenger service over the summer getaway until Woldbye officially starts later in the year.

John Holland-Kaye welcomed his successor: “An airport is more than just runways and terminal buildings – it’s the people who come to work every day to deliver excellent service to our passengers. It’s been the privilege of my lifetime to lead our fantastic team. I’ve worked with Thomas over recent years and am a great admirer of his leadership on diversity and sustainability and his championing of the needs of passengers. I’m confident that the Heathrow team will be the cornerstone of his success in delivering the best airport service in the world.”

www.heathrow.com

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Chris Pocock, Uxbridge

Holland-Kaye presided over HAL's outrageous attempt to nearly double the passenger charge. Fortunately for travellers, the CAA rejected his request, although HAL did get an increase. HAL's entirely non-British shareholders have contributed very little if anything to this under-performing, over-hyped company.