The government has refreshed its official travel guidance to help passengers navigate their protections and rights when flying.
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If your flight was cancelled or you were denied boarding and you are waiting for an alternative flight, or there is a long delay (at least two hours) to your flight, the airline must provide you with care and support, such as meals and refreshments.
If the cancellation or delay means an overnight stay, you are entitled to hotel accommodation and transport between the airport and accommodation.
If your flight arrives at your final destination more than three hours late, and the delay has been caused by the airline, you are entitled to compensation.
It also reminds passengers to regularly check the Foreign, Commonwealth and Development Office (FDCO) website for the latest security and safety advice before booking travel, as well as what counts as an extraordinary circumstance when compensation is not available.
The advice also makes clear that while security checks are changing over the coming months, they should continue to be prepared to remove electronics and small liquids from their bags when travelling by air.
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