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Article from TNU DECEMBER 2022

Don't show a passport to Malaga

British Airways (BA) is trialling biometric technology for international flights becoming the first UK airline to do so.  The technology enables customers to travel through the airport ‘smartly’ without showing their passports.

Customers to Malaga (AGP) from Heathrow Terminal 5 who sign up to take part in the airline’s trial, will be asked to scan their face, passport and boarding pass on their smartphone or tablet ahead of travel.  When trial participants arrive at the airport, Smart Bio-Pod cameras will verify their identity in under three seconds, allowing them to keep their passports in their pockets until they reach their destination.  This will create a smoother customer experience and will allow staff to look after more complex customer issues.

The trial will run for six months and, if successful, will be extended to more international flights.  Participants are still required to carry their passport when travelling and will be required to show it when they reach the destination.

The technology used in the trial has been created by travel technology company Amadeus, customised for British Airways.

www.ba.com

https://amadeus.com

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