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Article from TNU JULY 2023

LNER ticket pricing

The government-owned train operator has removed the outdated practice where a single ticket can cost almost as much as a return fare.

Always one of the most innovative of train operators, LNER has introduced simpler and more flexible ticketing options for customers across its network “as part of a major step in overhauling outdated ticketing.”

Maybe the challenge of Lumo (See TNU June Lumo trains and the strikes) is having an effect.

David Horne, Managing Director at LNER, said: “The expansion of Single Leg Pricing will mean almost all of our customers will benefit from simpler fares and have the power to mix and match to get the best value fares.

“We believe that making fares simpler, smarter and fairer will encourage more people to choose rail, making a green and sustainable travel choice. Alongside our successful innovations from our legendary customer service to our industry leading digital products, LNER remains at the forefront of transforming rail.”

Rail Transport Secretary, Mark Harper, said: “Passengers will get the best value ticket for their journey safe in the knowledge a single ticket will be around half the price of a return.”

Almost nine in ten customers currently purchase Advance tickets for journeys with LNER. The train company says the pandemic accelerated the move away from outdated paper tickets as people prefer contactless e-tickets which can be amended or refunded more easily. LNER points out that Advance tickets offer the best value fares and include a seat reservation free of charge.

For dining on LNER see www.travelnewsupdate.co.uk/article/136

www.lner.co.uk

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